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Mobile Device Unlock

The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:

Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.

  1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
  2. Contact Customer Care to request the Mobile Device Unlock code for your phone.
  3. Turn on the phone with the blocked SIM installed.
  4. Press the Center select key
  5. The phone displays a screen to enter the unblock code.    
  6. Enter the unblock code.
  7. Press the Center select key.
  8. Contact Customer Care to request your unblock code.
  9. Turn on the phone with the blocked SIM installed.
  10. Press the Center select key
  11. The phone displays a screen to enter the unblock code.    
  12. Enter the unblock code.
  13. Press the Center select key.

 

Sours: https://www.t-mobile.com/support/devices/t-mobile-aspect/sim-card-t-mobile-aspect

Congratulations on your new purchase. Below you can find steps to set up your new phone and transfer data and the SIM card from the old one.

 

Set up without switching

  • Insert the SIM card that came the phone, turn it on, and follow the on-screen steps to complete the initial setup.
  • To get step-by-step instructions, choose your device and click Settings & Tech Specs > Getting Started.

 

Switch to an Android

Let's set up your new Android phone.

 

Android to Android

 

We recommend you transfer your data with the app provided by the manufacturer of your new phone (if they provide one). They can be downloaded on the Play store if they aren't preloaded on the phone. The following is a list of safe apps provided by the manufacturers.

If a manufacturer provided app isn't available these steps will help you switch from one Android phone to another:

Old Phone

  1. Backup your data on the old phone by tapping Settings > System > Advanced > Backup.
  2. Make sure Backup is turned on.
    • If backup is off: turn it on and wait for the device to backup your data.
    • If backup is on: confirm it recently backed up your data. If your data was not recently backed up, back up the device before proceeding.

New Phone

  1. Transfer your data to the new phone by tapping Settings > Accounts > Add Account > Google.
  2. Sign in to your Google account where your data is backed up.
  3. You will be asked if you would like to download your synced information, tap Yes.
  4. Depending on the amount of data backed up it may take a while to download. You must wait for the download to be complete.

 

Apple to Android

 

  1. Apple iOS apps cannot be transferred to Android but you may be able to find similar apps at the Play Store.
  2. For easy data transfer steps, see Switch to Android.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Once complete, follow the setup wizard on the new device.

 

BlackBerry to Android

 

  1. BlackBerry apps cannot be transferred to Android but you may be able to find similar apps at the Play Store.
  2. You can use BlackBerry Link to transfer your data, pictures, and files to your new device.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Once complete, follow the setup wizard on the new device.

 

Windows to Android

 

  1. Windows apps cannot be transferred to Android but you may be able to find similar apps at the Play Store.
  2. You can install Microsoft OneDrive on both devices for easy transfer of photos, documents, and other files.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Follow the setup wizard and sign into or create a new Android account. You can add your Windows account as an additional email.

 

Switch to Apple iOS

Let's set up your new Apple device.

 

Android to Apple

 

  1. Use the Move to iOS app to move your data. Get more information.
  2. Android apps cannot be transferred to Apple devices but you may be able to find similar apps at the App Store.
  3. You can install Google Photos (iPhone) and Google Photos (Android) on both devices on both devices for easy photo transfer.
  4. Use the SIM card that came with the new phone. See SIM cards for details.
  5. Once complete, follow the setup wizard on the new device.

 

Apple to Apple

 

  1. Turn on your new device and place it near your current device, then swipe up on the Hello screen.
  2. On your current device, make sure the right Apple ID is showing on the pop-up and tap Continue.
  3. Use your current device to scan the animation on your new device. Wait for a message that says Finish on New [Device].
  4. On your new device, enter your current device password. If prompted, enter your Apple ID password.
  5. Follow the instructions to set up Face ID or Touch ID on your new device.
  6. If your old device used an eSIM, Transfer Cellular Plan will appear on the new device. Select the phone number to transfer and tap Continue.
  7. Tap Continue on the Transfer Data from [Device] screen to begin transferring your data.
  8. Review and Agree to the Terms and Conditions.
  9. Tap Continue to transfer your Settings from your other iPhone, like location permissions.
  10. Follow the on-screen prompts to set up the following services
    • Apple Pay
    • Cloud Drive
    • Siri
    • App Analytics
  11. If you have an Apple Watch and you're setting up a new iPhone, you'll be asked if you'd like to transfer your Apple Watch. 
  12. Keep your devices near each other and plugged in to power until the iPhone data migration process is complete.
  13. Once complete, tap Continue on both devices.
  14. If you're using a physical SIM, either move your SIM card or transfer it to an eSIM. 

 

BlackBerry to Apple iOS

 

  1. BlackBerry apps cannot be transferred to Apple devices but you may be able to find similar apps at the App Store.
  2. You can use BlackBerry Link to transfer your data, pictures, and files to your new device.
  3. You can install Dropbox (BlackBerry) and Dropbox (iPhone) on both devices to move your photos.
  4. Use the SIM card that came with the new phone. See SIM cards for details.
  5. Once complete, follow the setup wizard on the new device.

 

Windows to Apple iOS

 

  1. Windows apps cannot be transferred to Apple devices but you may be able to find similar apps at the App Store.
  2. You can install Microsoft OneDrive on both devices for easy transfer of photos, documents, and other files.
  3. Use the SIM card that came with the new phone. See SIM cards for details.
  4. Follow the setup wizard and sign into or create a new Apple account. You can add your Windows account as an additional email.

 

Still need help?

To learn about additional features for your phone, head to Devices, locate your phone, and navigate to the specific procedure or tutorial.

Sours: https://www.t-mobile.com/support/devices/set-up-a-new-t-mobile-phone
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T-Mobile has launched the first Standalone 5G service in America to give you a great network experience. To access Standalone 5G, the SIM card in your compatible 5G device must be Standalone 5G capable.

 

Why did I get a message about changing my SIM card?

  • T-Mobile is committed to providing the largest, most reliable 5G network in the Nation. This means we are regularly rolling out new technology to enhance and grow our 5G network. 
  • While your current SIM card is 5G compatible, it is not capable of using the 5G standalone technology we recently rolled out. 
  • Changing your SIM card will help to ensure you get more 5G in more places when using a compatible device, such as indoors and in rural locations, and will make sure you're ready to take advantage of future network enhancement.

What to do

  • If you have the SIM card that came with your 5G device, you just need to activate it.
  • If you no longer have the SIM that came with your 5G device, contact us or stop by a store for a replacement SIM.
    For your security, the account holder or an authorized user must make the request.

 

What is Standalone 5G?

What it does

Standalone architecture is the future of wireless connectivity. It will help bring 5G closer to reaching its true potential with: 

  • Faster speeds
  • Lower latency, so you can experience shorter delays
  • Massive connectivity

Why it matters

Standalone 5G will help pave the way for new applications and supercharge things like:

  • Mobile augmented and virtual reality
  • Cloud gaming
  • Real-time translation
  • And so much more!

What you need to access Standalone 5G

At T-Mobile, there is no extra cost for Standalone 5G. Here’s all you need to get it (see FAQs for more details):

 

FAQs

 

I’m already using 5G on my phone, why do I need to change my SIM?

 

T-Mobile recently launched new 5G standalone technology which will enable our customers to get more 5G in more places when using a compatible SIM and device. The SIM card you are using is not compatible with this new 5G standalone technology. You’ll want to update your SIM to ensure you can get the best network experience.

 

Will I get better 5G coverage once I change my SIM?

 

Changing your SIM will help to ensure you can access both our Standalone and Non-Standalone 5G when using a compatible device. While you may not see an immediate difference, this will ensure that you benefit from ongoing enhancements we will be making to our 5G network over the years.

 

What is Standalone 5G vs. Non-Standalone?

 

Non-standalone (NSA) relies on a mid-band LTE signal to access the 5G network. The device must connect to both LTE AND 5G. Standalone (SA) operates independently of the LTE network. With SA, the device connects to LTE OR 5G, whatever is the appropriate core network. SA allows full access to the benefits of 5G without the limitations of legacy LTE.

 

Who is eligible for Standalone 5G? Will I have to change my plan or pay more?

 

Customers’ T-Mobile and Metro by T-Mobile plans include access to 5G (SA and NSA) at no extra cost.

 

Are there any technical requirements to access SA 5G besides a compatible SIM?

 

Yes, your device must receive a software update from the manufacturer to work on 5G SA. All 5G capable devices will eventually be sent the software update; for some devices this has already happened while others will come at a later date. T-Mobile doesn’t currently have information from the manufacturers to know when.

If your devices haven’t received the update yet, it will still work great on our LTE network and on the Non-Standalone (NSA) 5G coverage, so you will see 5G when you travel to other locations. Once the software update is available, you’ll pick up the new 5G technology at your location too! 

 

What benefits can I expect with Standalone 5G?

 

SA is a major milestone as it’s essential to unlocking truly transformational 5G in the future. Currently, Standalone 5G allows T-Mobile to expand 5G coverage and performs similar to NSA that already exists today. Down the road, Standalone 5G is expected to deliver the capacity, data speeds, and lower latency that will fuel future innovation. As 5G apps and innovations are introduced, they will be optimized on Standalone 5G technology.

 

Is standalone 5G faster than Non-Standalone?

 

Currently, Standalone 5G performs similar to NSA that already exists today. Down the road, Standalone 5G is expected to deliver the capacity, data speeds, and lower latency that will fuel future innovation. As 5G apps and innovations are introduced, they will be optimized on Standalone 5G technology.

 

Is Standalone the only 5G coverage on the T-Mobile network?

 

No, the majority of our nationwide 5G network is on NSA. We have started lighting up Standalone 5G in select areas and will roll out additional SA as we continue to expand the T-Mobile 5G network.

 

Where can I access Standalone 5G? Can I see it on your coverage map?

 

We’ve just started rolling out SA so it’s only available in select areas. The coverage map shows our nationwide 5G footprint so you’ll notice the expanded 5G coverage, especially in some rural areas and indoor locations where there wasn’t 5G coverage before. The map does not, however, distinguish SA from NSA. A T-Mobile care or retail sales associate can help identify if there’s SA in your area – if you’d like to learn more, please visit a T-Mobile retail store or call 611 on your mobile device.

 

Can Sprint customers with a 5G capable device access Standalone 5G?

 

Sprint 5G devices cannot access our newest Standalone 5G technology. These devices can, however, access our Nationwide 5G (NSA) coverage.

 

Can Metro customers with a 5G device access Standalone 5G?

 

Yes, customers on Metro by T-Mobile who meet the technical requirements can access Standalone 5G.

Capable device required; coverage not available in some areas. While 5G access won't require a certain plan or feature, some uses/services might. See Coverage details, Terms and Conditions, and Open Internet information for network management details (like video optimization) at T-Mobile.com.

 

Sours: https://www.t-mobile.com/support/devices/latest-sim-for-great-network-experience
Adquirir una sim card de USA con T-Mobile

Learn how to insert/remove the SIM card, manage SIM messages, and view free SIM space on the T-Mobile REVVL PLUS.

 

Insert/remove SIM

This device supports a Nano SIM card.

  1. Use the SIM/SD card removal tool to remove the tray on the left side of the device.
  2. Insert or remove the SIM card.

Delete SIM messages

  1. From any home screen, tap Messaging > Menu > Settings.
  2. Tap the ADVANCED tab, then tap Manage SIM card messages.
  3. Press and hold the message you would like to delete. Tap any additional messages you would like to delete.
  4. Tap the Trash can > Ok.

 

View free SIM space

  1. From any home screen, tap Messaging > Menu > Settings.
  2. Tap the ADVANCED tab, then tap Manage SIM card messages.
  3. Tap Menu > SIM capacity.
  4. Messages must be saved to the SIM card to see this option.

 

View SIM number

  1. From any home screen, tap Apps > Settings > About phone.
  2. Tap Status > SIM status.
  3. View the ICCID to see the SIM number.
  4. Messages must be saved to the SIM card to see this option.
Sours: https://www.t-mobile.com/support/devices/android/t-mobile-revvl-plus/sim-card-t-mobile-revvl-plus

Sim t mobile

Learn about eSIMs and how you can use them with T-Mobile.

 

What's an eSIM?

  • Embedded SIM (eSIM) is just a physical SIM gone digital. Like a physical SIM card, an eSIM provides your connection to the T-Mobile network.
  • An eSIM is built into your device. You activate it with your account information rather than inserting a physical SIM.
  • Some devices can accommodate both an eSIM and a physical SIM at the same time, so you can have two wireless accounts with talk, text, and data on one device.

 

Why an eSIM?

eSIM is great for anyone who wants to use both their work and personal numbers on a single smartphone, if you want to easily set up your phone with an international carrier for extended stays outside the U.S., or you just want to get rid of that SIM card. Plus, AT&T and Verizon customers can activate a separate T-Mobile plan on their existing smartphone.

 

How can I activate an eSIM?

  • Most T-Mobile customers can simply change their SIM using the device EID, then download the eSIM. To find your EID:
  • iPhone: From the home screen, tap Settings > General > About.
  • Android: From the list of apps, tap Settings > About Phone > SIM Status or Status Information.
  • Some devices can transfer or activate an eSIM right from the device. To see if that's available, check the Apple or Samsung tutorials.
  • T-Mobile Prepaid customers with an iPhone must download and install the T-Mobile Prepaid eSIM app.

 

Download your eSIM

  • T-Mobile Postpaid customers with iPhones will automatically be prompted to download the eSIM if connected to Wi-Fi. Just tap the notification to install.
  • T-Mobile Prepaid customers with an iPhone automatically download their eSIM when they activate with the T-Mobile Prepaid eSIM app.
  • For other devices, follow the steps below to use a QR code or type in the information.

Scan the QR code / enter eSIM information

  1. Make sure you've already activated your eSIM online or with a T-Mobile Expert.
  2. Update your device software to the latest version.
  3. Connect your device to Wi-Fi and make sure you can access the internet.
  4. Scan the QR Code or manually enter the information below. For steps, choose your Device and click Connections & Network > eSIM settings.


  • SM-DP+ Address: T-MOBILE.GDSB.NET
  • Activation code: [Blank]
  • Confirmation code: [Blank]

 

Get help

 

What else do I need to know?

 

What smartphones are compatible with eSIM?

 

Currently, iPhone XS and newer models, Pixel 3 and newer models, Samsung Galaxy Note20 & Note20 Ultra, and Motorola Razr 5G are compatible with the T-Mobile eSIM solution. Our Retail Mobile Experts or Customer Care Experts can help you determine if your phone is compatible. You can also visit our device page, search for your device, and review the Features section. If eSIM is listed as one of the SIM solutions, then T-Mobile supports eSIM for your device.

 

I want to switch to T-Mobile and use eSIM on my compatible smartphone. How do I do that?

 

First, you’ll want to check with your current wireless service provider that your phone is unlocked so you can use it on the T-Mobile network. Then, visit a T-Mobile retail store or contact our Customer Care Experts to get set up with the right rate plan for you, and to port your current mobile number to T-Mobile on eSIM.

 

I’m a T-Mobile for Business customer. Can I activate an eSIM on my compatible phone? What if I have multiple phones I want to activate with eSIM?

 

At this time, small business customers with 12 lines or less can activate eSIM on a compatible phone if they can be serviced in a T-Mobile retail store. eSIM is not available in the T-Mobile for Business Direct channel at this time.

 

I’m a T-Mobile Prepaid customer. Can I activate an eSIM on my compatible phone?

 

Prepaid customers using eSIM capable iOS phones can activate a line of service on eSIM in the T-Mobile eSIM app. eSIM for Prepaid customers using Android devices is not available at this time.

 

Can I use the same rate plan on eSIM as I do for a physical SIM? Can I keep my current rate plan when I move to eSIM?

 

Yes! When you activate a new line of service for your smartphone’s eSIM, you will have the same rate plan choices you would for a physical SIM. If you want to swap your existing T-Mobile line of service to eSIM, then you will keep the same rate plan.

 

What happens if I accidentally delete my eSIM from my phone? How do I get it back?

 

Since an eSIM contains data, it is possible to delete it, either via your phone’s Cellular Settings or by factory resetting your device. If this happens by accident, no worries! You can recover an eSIM that is previously installed on your device under the SIM card manager.

 

Does this mean that you have my data backed up somewhere when I want to delete it?

 

No, T-Mobile does not maintain your personal data. When you need a replacement for an eSIM, we reissue a new eSIM profile to you.

 

What’s the difference between DIGITS and eSIM?

 

DIGITS Talk & Text is an optional talk & text feature that can be added to your T-Mobile plan. It gives you the ability to use two T-Mobile phone numbers on the same device – for example one personal and one business. DIGITS does not include data – you must use your primary line’s data connection. DIGITS is accessed via the DIGITS app or a web browser. Data with paired DIGITS allows up to five devices to share the same T-Mobile phone number.

Sours: https://www.t-mobile.com/support/devices/t-mobile-esim
Adquirir una sim card de USA con T-Mobile

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