Be Smart, Check in Advance. CARFAX — Your Vehicle History.
CARFAX — Your Vehicle History Expert
Sometimes what you don't know can't hurt you, but that's not the case when buying a used car. As an independent vehicle history provider, at CARFAX we've made it our mission to tell you everything you need to know by uncovering as many events as possible from the previous life of a used car. Our primary goal is to help you get to know your next car from the inside out before deciding to make an investment that will be part of you and your family's everyday life. We believe your next car shouldn't be hiding anything from you.
CARFAX Vehicle History Reports contain over 28 billion historical records from 20 European countries, the US and Canada, which are updated daily with new information.
Even if you live in a country we don't collect vehicle data from, it's still always worth checking the Vehicle Identification Number without obligation. The used car import and export market is booming and many owners would be surprised to find out exactly what happened to their vehicle during its previous life abroad.
Privacy for Customers — Transparency over Vehicles
Let's be clear: Although we strive to find every detail of a vehicle's life so far, we are focused only on the vehicle's history, and do not collect any information on previous owners. The information we provide relates solely to the vehicle, its odometer reading, any accidents that have been covered up, where the vehicle comes from and much more — it never gets personal. We've uncovered irreparable damage several times in the past, but other times our vehicle history checks draw a blank — and sometimes that's actually a good thing.
Second Hand — Not Second Best
Did you know that considerably more used cars are sold than new cars? We think this second-hand system is nothing short of fantastic. However, it goes without saying that it gives rise to different methods and tactics: Some sellers will disguise a car that's been in an accident under a fresh coat of paint, tamper with the odometer or conceal theft. This is one of the less appealing aspects of buying second hand. Our goal is to establish trusting relationships between buyers and sellers, since this is the best way to help customers make the right decision. Your new car should be reliable and make you feel safe, as well as make you feel like you haven't paid too much.
But more than anything else, we don't want you or your family unknowingly sitting behind the wheel of a vehicle that isn't 100% safe. This is why we strive to take these vehicles off the road, which not only makes the used car market safer but our streets safer too.
CARFAX — 35+ Years of Experience in Vehicle Histories
CARFAX was founded in the US in 1984 and expanded into Europe in 2007. Around 100 team members spread across six European offices process vehicle information from 22 countries.
Fostering strategic partnerships with registration authorities, law enforcement agencies, government departments, insurance companies, inspection centers and numerous other leading companies around the world has enabled us to compile a unique international database for vehicle histories. We use this database to help make the used car market more transparent. We give everyone in the process of buying a used car access to what is currently the world's most comprehensive source for vehicle history reports, and is growing day by day.
We remain neutral and independent despite our partnerships — our sole purpose is help customers make an informed choice and ensure their safety and the safety of their family. This includes never collecting any personal details — we do not accept any PII from data sources amongst the information we provide about a vehicle. We ensure that data protection laws are observed at all times. Furthermore, we always collect our data in compliance with legal and regulatory frameworks — in all the countries in which we are active. We expressly distance ourselves from illegal activities such as data theft, scraping and hacking.
DISHONEST! DISHONEST! DISHONEST! This is the most DISHONEST, DISHONEST, DISHONEST -AND- UNETHICAL dealership I have ever dealt with! I worked with their Internet department over a week's time. Friday, 9/10, Shaun (Mgr) called me and told me that the truck I wanted would be in between Sept 13th and the 15th and that the truck was mine since we'd agreed on a price (of course, if someone came in before me and bought it, that could happen) and that he wrote notes in the book that the truck was mine and what the price is that we'd agreed on. Jesse (Mgr) called me on 9/13 and told me that the truck hadn't come in but should be in tomorrow. He told me that no one else was interested in this truck as far as he knew so it was mine. At 8:15 am this morning (9/14), I got a text from the salesman saying that the truck was in. I questioned him on that because Jesse (Mgr) called me yesterday and told me that it had not come in. I asked him to double-check because of the conversation I had with Jesse the afternoon before. At 8:20, the salesman texted me back saying it was for sure on the lot and to hurry in and get it. I was at the dealership at 10:33 am because I was told once they called me I needed to be in within 2 hours or they would give it away. I was told by the salesman that the truck was NOT on the lot (but expected in a few hours). In the meantime, the MANAGER & I EACH ACCEPTED THE PRICE *and* I completed all of the paperwork. I even wrote a check (which the salesman said to hang on to)...I'd even called the credit union and had them transfer the money into the checking account since we were paying CASH for the truck. During this time I was waiting at the dealership, the salesman kept checking on me....told me to go to lunch and they'd reimburse (which they didn't). I was at the dealership from 10:33 to 2:00pm. At 1:45pm the salesman came up with a manager and told me that someone else just showed up and were offering more than we were so unless I upped my price, I'd lose out. DISHONEST, DISHONEST, DISHONEST! UNETHICAL! This vehicle was MINE! I was there first, I had made a deal that was ACCEPTED by MANAGEMENT, and now it was becoming a silent auction! The excuse was, "well with low inventory, this is how it is...." and "different departments were working on it".... that is COMPLETE B.S.! That's THEIR problem, not mine. I was there first, I had been waiting for the truck to come in, AND the deal had been sealed & approved by not only me but by management! This is completely UNACCEPTABLE!! DO NOT EVER, EVER, EVER GO TO CAMELBACK TOYOTA. RUN, DRIVE, SPEED, PAST AND GO TO ANY OTHER DEALER! (Upon reading reviews on Google Reviews, they pulled this same crap with other people on 9/8 & 9/12....so it's nothing new to them to be DISHONEST & UNETHICAL). If Camelback responds and asks me to call Customer Service, I will not be doing that. With all of the information I have provided, they can figure out who I am and they can call me and make this right!Read More
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Toyota Certified Used Vehicles
Toyota uses a 160-Point Quality Assurance Inspection to make sure we deal in only the best pre-owned vehicles. Once we make sure they deserve the Certified Used Vehicle badge, we back them with a 12-month/12,000-mile limited comprehensive warranty, a 7-year/100,000-mile limited powertrain warranty, and one year of roadside assistance. We're also happy to give you the CARFAX® vehicle history report, as well as offer standard new car financing rates.
Toyota Tire Center
Your Toyota Assistant Service Manager will be happy to check your air pressure and perform a visual inspection of your tires. If the manager notices any signs of unusual wear, they can assist in repair or replacement.
And when you purchase tires from a participating Toyota Tire Center dealer, they're backed by the tire manufacturer's warranty and serviced through your Toyota dealer.
Each year, Toyota Motor Sales recognizes its stellar dealerships with the prestigious President's Award. It's a very high honor a dealership can receive from Toyota, and is only awarded to those dealerships who have demonstrated a commitment to maintaining Toyota's high standards for customer satisfaction.
One of Toyota's primary goals is to emphasize the entire ownership experience. We want to help ensure that our customers are satisfied not only at the time of purchase, but as long as they own their vehicle. Offering top quality cars and trucks is, of course, the first step - but only the beginning. Toyota dealerships strive to match the quality of our products with the finest service in the industry. In order to qualify as a President's Award winner, dealerships must excel in each of a series of categories, including Customer Sales Satisfaction and Customer Service Satisfaction. Dealerships which meet the requirements in all categories receive name badge recognition at all dealer events, national recognition in an Automotive News advertisement and, of course, the beautiful President's Award Tiffany crystal trophy.
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