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Imagine watching a movie on your LG TV, only to be interrupted when the volume suddenly dies off or becomes very loud. It happens to many LG television owners, but before you schedule a repair, you should try to troubleshoot the problem at home first.

If your LG TV volume adjusts itself or won’t work, try cleaning the remote with isopropyl alcohol, perform a factory reset to override any changes, and update the firmware in the Support menu. The internal TV speakers, app, or external speakers can also cause volume issues.

Hand holding a TV remote

There are easy fixes for most audio problems you may encounter with your LG TV. Read on to discover how you can fix these issues.

LG TV Remote Won’t Control Volume

Male holding a TV remote and pointing it up

There are occasions when your LG TV remote acts up, and you cannot adjust the volume when you press the correct keys.

LG TV Volume Will Not Go Down or Up

If the remote is acting up, the first thing that you should check is whether the batteries still have enough juice for the remote control to work. You can stock up on batteries such as these 24-piece packs of Energizer AA batteries.

If the remote still doesn’t work properly, even after installing fresh batteries, the volume keys might be stuck. To correct this, you can try the following:

  • Take out the batteries.
  • Press and hold the power button for one minute.
  • Press on all the buttons, especially on the volume up or down button.

Opening and Cleaning the Remote Control

If your LG TV volume keeps turning down or if your LG TV volume turns up by itself, and you’re sure that there are no stuck buttons on the remote control, then you may need to open the remote control and clean it. You’ll need to pry it open using a thin plastic card or a small screwdriver.

Once you have the remote control opened, you can clean the board with 70% isopropyl alcohol. You can choose something like Chem Corp. 70% IPA or this MaxTite Isopropyl Alcohol.

Replace Your Remote Control

If these steps fail, you may need to send the remote back for repairs, or just buy something like the LG AN-MR19BA Smart TV Magic Remote Control, which works with several models, including:

  • W9
  • E9
  • C9
  • B9
  • SM99
  • SM95
  • SM90
  • SM86
  • SM81
  • UM80
  • UM75
  • UM73
  • UM71
  • UM6970 Series

Or you can upgrade to a smart remote control like the Logitech Harmony Companion. Smart remote controls allow you to use Alexa or your smartphone to control the TV, aside from the unit itself. You can even control other devices such as gaming consoles, Blu-Ray players, Apple TV, satellite boxes, etc.

LG TV Sound Distorted

Female sitting on bed with a TV remote in hand and looking confused

If your LG TV has distorted sound, chances are it’s because of a faulty audio circuit. This defective circuit might be in your TV or the external speakers connecting to it.

If you’re using a home theater system or an external speaker, be sure to toggle the Internal TV Speaker option to Off. How do you do this?

  1. Using the remote control, press the Settings menu, represented by a gear icon. Then go to Settings and then Sound.
  2. From the Sound menu, choose Sound Out, press ENTER, or push on the WHEEL.
  3. You can choose your device for the single sound out, internal speakers, optical, HDMI ARC, or Bluetooth. Choose the option that matches your set-up.
  4. You can also choose to have two sound-out devices. This setup is when you have an external speaker that you want to pair with the internal speakers.

Conducting a Sound Test

How do you know if it’s a signal problem or if there’s some issue with your LG TV? You’ll need to conduct a sound test to see if the problem is with your TV’s internal speakers. To do this, first, go to the Setting menu and choose All Settings.

Then go to the Support tab and then choose Additional Settings. Choose Sound Test. This sound test will behave differently depending on your setup. For instance, if you’re using an external speaker, the sound test will turn it off and instead use the internal speakers.

As such, the sound test will help isolate the problem. When doing the sound test, if your audio isn’t distorted, then it means that it’s not a problem with your LG TV. You might need to check the speakers or the home theater system you’re using for your TV’s audio.

If you’ve checked your external sound systems and you still have problems with distorted audio, you can try to update your LG TV to the latest software and firmware versions.

To do this, go back to Settings and then go into the Support menu. Look for Check for Updates and wait for the process to finish.

Not the TV, but the Distortion Remains

If you’re using a single over the air channel or a single device and the sound is still distorted, this rules out the TV. If you still hear the distortion on all channels, then you should:

  1. Open the SOUND menu again by following the steps above.
  2. Select Sound Mode Settings from the sound menu and see if the distortion is gone.
  3. Press the Settings button Icon on the remote control and select Settings > SOUND> Sound Out, then press WHEEL or ENTER.

If these steps fail, it’s time to schedule your LG TV for repair.

LG TV Volume Goes Up and Down / Keeps Turning Down / Turns Up by Itself

Male sitting on sofa pointing remote at TV

If your LG TV volume automatically goes up or down and it’s not the remote control that’s causing the issue, then you might need to do a factory reset.

Sometimes, having your TV’s volume automatically adjust itself might be because you’ve configured something wrong. LG TVs have a factory reset that allows you to use the default settings configured by the manufacturer. A factory reset will override any changes you made to your TV.

So if you configured something wrong, then a factory reset will be an excellent way to undo these settings. To do this:

  1. Switch your LG TV on, and then tap on the Home button on your remote.
  2. Open the TV menu and choose Settings.
  3. Look for the General options and choose Reset to initial settings.

Once you’ve done this, your LG TV will display a message for you to confirm reset. Enter the reset password, and your TV’s configurations will revert to their defaults.

Note, however, that doing a factory reset on your LG TV will result in all your apps and application data being wiped out.

LG TV Volume Won’t Work / No Volume / Audio Off

Female sitting on floor staring at blank TV screen

If there’s no audio at all, you should check to see if the volume is at your desired level and that the TV or speakers aren’t on mute. No audio can stem from several factors, and how you troubleshoot this depends on your setup.

Input

Internal sources from the TV such as the app, the TV tuner, or a TV game

Output

TV speakers

What to Do

  • The TV Sound Out should be set to Internal TV Speaker.
  • Check to see if another internal sound source works. If not, schedule for repair.
  • The TV Sound Out should be set to Internal TV Speaker.
  • Check to see if another internal sound source works. If not, schedule for repair.

Input

Internal sources from the TV such as the app, the TV tuner, or a TV game

Output

External speakers

What to Do

  • The TV Sound Out setting should be pointing to the correct function.
  • Check the external speakers if they are switched on and are set to the correct input.
  • Inspect the audio connector and make sure that these are secure
  • The TV Sound Out setting should be pointing to the correct function.
  • Check the external speakers if they are switched on and are set to the correct input.
  • Inspect the audio connector and make sure that these are secure
  • The TV Sound Out setting should be pointing to the correct function.
  • Check the external speakers if they are switched on and are set to the correct input.
  • Inspect the audio connector and make sure that these are secure

Input

DVD player, Bluray player, cable box, satellite box, and other external sources

Output

TV speakers

What to Do

  • Make sure that the correct input is set on your LG TV.
  • See if the source device is on, the audio connectors are secure, and the device’s volume control isn’t muted.
  • Make sure that the correct input is set on your LG TV.
  • See if the source device is on, the audio connectors are secure, and the device’s volume control isn’t muted.

Input

DVD player, Bluray player, cable box, satellite box, and other external sources

Output

External speakers

What to Do

  • Make sure that the TV Sound Out settings are correct.
  • Select the correct input on your LG TV, external speakers, and external sources.
  • See if the source device and the external speakers are both switched on and the volume control isn’t muted.
  • Make sure that all audio connectors are secure.
  • Make sure that the TV Sound Out settings are correct.
  • Select the correct input on your LG TV, external speakers, and external sources.
  • See if the source device and the external speakers are both switched on and the volume control isn’t muted.
  • Make sure that all audio connectors are secure.
  • Make sure that the TV Sound Out settings are correct.
  • Select the correct input on your LG TV, external speakers, and external sources.
  • See if the source device and the external speakers are both switched on and the volume control isn’t muted.
  • Make sure that all audio connectors are secure.
  • Make sure that the TV Sound Out settings are correct.
  • Select the correct input on your LG TV, external speakers, and external sources.
  • See if the source device and the external speakers are both switched on and the volume control isn’t muted.
  • Make sure that all audio connectors are secure.

Final Thoughts

It’s not unthinkable to have audio problems with your LG TV. However, knowing what causes these issues can help you understand what to do to enjoy what you’re watching or playing without calling for a technician.

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Sours: https://readytodiy.com/lg-tv-volume-adjusts-itself-wont-work-goes-up-or-down-0051/

Adjusting Sound Settings - webOS 2.0 Video

  • Too often we forget to consider the sound that goes along with that beautiful LG picture.

  • Fortunately LG has put a lot of thought into it and we're putting you in control of the audio.

  • Start by pressing the home button on the remote. Then when the Settings icon appears, click on it.

  • Or simply press the Settings button on the magic remote. Click on this second icon down, the red circle to see all of the available sound moves.

  • Each one of these is optimized for what you're watching.

  • Default is standard. General purpose so everything sounds good.

  • Click on it to toggle to cinema, best for movie watching.

  • Again, for news which needs clear dialogue, dynamic sports, full-bodied music, and lastly game for today's busy video games.

  • For even more options, click down here on the bottom icon for the advanced settings. then click on sound to reach this page.

  • You can turn on smart sound mode which automatically recognizes the type of content you're watching and adjust it to sound its best.

  • After that, it's sound mode and we just discussed those.

  • Sound effects include clear voice II to assure legible dialogue even at low volume levels.

  • ULTRA Surround for a virtual 7.1 channel effect, 3D sound zooming to adjust the perceived audio depth when watching in 3D, Equalizer to manually fine-tune the EQ levels, and reset to restore the factory default settings.

  • Up next is volume mode with Auto volume to automatically flatten out potential volume spikes when you change channels.

  • And volume increase amount to customize how much the volume changes when you press the Up/Down keys on the remote control.

  • Let's jump ahead to sound optimizer which can help the audio compensate for stand mounting vs wall mounting TV setups. And sound test plays a handy tool to help you diagnose potential speaker concerns. (Music Sound)

  • I should point out that all of the features I just mentioned only applied to the TV's built-in speaker.

  • Of course more and more people are connecting external speakers to their TV. So they're sound out which covers just about any speaker set up. Their single sound out when you want your sound to come from TV or an external speaker. You can choose either the internal TV speaker of course, or audio out via the optical cable, or HDMI with audio return channel.

  • This is a great choice for certain sound bars and home theater systems.

  • LG sound sync lets you add select LG audio products and simply use the LG magic remote to control them with either wired or wireless connection.

  • Audio out or Line out lets you connect an audio device with either a mini jack connection, or using the included adapter you can use RCA type Left/Right red white cables.

  • And of course headphones, which connect at the same port on the back of the TV. Now if you want to use your TV's internal speaker together with an external speaker or speakers. LG gives you choices here as well.

  • The internal TV speaker plus audio out or optical let you listen to both internal and external speakers at the same time, using the TV's optical audio output jack. Or you can combine the TV speaker with headphones. If perhaps someone hard-of-hearing would benefit from the headphone experience.

  • AV sync adjustment allows you to address any delay between the picture and the sound. Often evident as incorrect AV sync for dialogue.

  • This is particularly useful if you use an external speaker our home theater system introduces any sort of lag.

  • AV sync toggles on and off. And then you can use the slider to set the necessary adjustment either way.

  • This will adjust the timing of all your sound, regardless of your particular audio setup.

  • To try that or try bypass which lets the sound pass through without processing which might clear up any delay issues.

  • LG Smart TV with webOS certainly gives you a lot of ways to set the sound exactly the way you like.

  • For maximum enjoyment of everything you watch.

  • Sours: https://www.lg.com/us/support/video-tutorials/adjusting-sound-settings-webos-2-0-video-CT10000020-1433251034486
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    LG TV 2018 Settings Guide: What to Enable, Disable and Tweak

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    Tom's Guide is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

    By Brian Westover

    Don't get lost in the many menus on LG's webOS 4.0 smart TVs. Use our handy guide instead.

    How to adjust the audio settings on your 2018 LG TV

    Just as important as the display is the sound, and you'll want to get your audio settings just right to hear the dialogue, music and sound effects of your favorite movies as the director intended. There are two ways to access the audio settings for the TV: through the Quick Settings menu or the full Settings menu.

    1. Open the Quick Settings. The third option offered in the Quick Settings menu is Sound Mode, which lets you cycle through a number of audio presets.

    2. Sound Mode options.There are several sound modes to choose from on LG smart TVs, with presets optimized for specific content, like movies or games.

    Here's the full list of presets:

    • Standard: the default option, which offers OK sound for a variety of content.
    • Cinema: optimized for movies.
    • Clear Voice: emphasizes dialogue for clearer speech in movies and shows.
    • Sports: simulates an arena setting, with a roaring crowd for more lifelike games.
    • Music: optimized for "full-bodied music."
    • Game: optimized for gaming.
    • Dolby Surround: allows you to turn Dolby Surround sound on or off.

    3. Open full Sound Settings. The other method is to go into the full Settings menu, where you'll be offered more granular control. This lets you adjust everything from the sound modes, to the syncing of dialogue, to the display.

    4. Activate Dolby Atmos. You can also enable or disable Dolby Atmos sound support, which delivers immersive sound that has simulated verticality as well as the right/left horizontal sound that other surround-sound options deliver.

    5. Customize audio for your living room. Using the mic on the smart remote, you can get your TV to tune itself to the room it's in, sensing and adjusting based on how far the remote (and, presumably, the couch) is from the TV, and whether the TV is wall-mounted or on a stand.

    6. Adjust audio balance. In the Sound Mode settings, you can also adjust the audio balance, shifting audio slightly left or right.

    7. Use the audio equalizer. If you want truly granular audio controls, the Sound Mode settings also offer a full equalizer, letting you adjust specific frequency volume to bring out just the audio you want.

    Brian Westover is an Editor at Tom's Guide, covering everything from TVs to the latest PCs. Prior to joining Tom's Guide, he wrote for TopTenReviews and PCMag.
    Sours: https://www.tomsguide.com/us/lg-tv-settings-guide,review-5624-10.html
    How to setting limit volume tv LG

    Do television commercial advertisements sometimes seem louder than the shows they accompany? TV stations are prohibited from boosting the average volume of commercials to levels beyond the programs they accompany.

    FCC rules for loud TV commercials are based on the Commercial Advertisement Loudness Mitigation (CALM) Act.

    Adjust your settings

    If you are experiencing spikes in volume with both programming and commercials, you may be able to change the settings on your television or home theater system to help stabilize overall loudness. Many televisions and home theater systems have features to control loudness, such as automatic gain control, audio compression, or audio limiters, that can be turned on to provide a more consistent volume level across programs and commercials. These functions usually need to be activated through the equipment's "Set Up/Audio" menu.

    Some commercials with louder and quieter moments may still seem "too loud" to some viewers, but are still in compliance because average volume is the rule.

    Filing a complaint

    The FCC does not monitor programming for loud commercials. We rely on people like you to let us know if they think there's a problem. If you have experienced what you believe is a violation of the rules regarding the loudness of commercial TV ads, you may file a complaint with the FCC at no cost.

    What to include in your complaint:

    • If you watched the commercial on pay TV (cable or satellite) or if you watched it on a broadcast station
    • The name of the advertiser or product promoted in the commercial
    • The date and time you saw the commercial
    • The name of the TV program during which it aired
    • Which TV station (by call sign and/or channel number and the station's community) or pay TV provider transmitted the commercial
    • If you watched the commercial on pay TV, the channel number on which you saw it and the cable programmer or network

    Printable Version

    Loud Commercials on TV (pdf)

    Sours: https://www.fcc.gov/consumers/guides/loud-commercials-tv

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